This post was originally published on our US website.
As VP of Technical Services, our highly experienced and industry-revered chemist Mauricio Amaya plans, manages, and directs all laboratory and scientific activities, technical support and services at our US division.
With over two decades of experience in formulation, R&D and regulation in the microbial and specialty chemicals industries, Mauricio provides a strong foundation of technical support for all departments within the company as VP of Technical Services in our US facility. He is particularly focused on quality, product performance and sales/revenue generation.
Some people probably wouldn’t know what your role as VP of Technical Services involves – how would you explain it?
I manage and direct all laboratory, scientific, and technical activities. I also offer technical support to all departments and customers of the US side of the business.
What was it about Genesis that made you want to work here?
I really liked the vision of the company to be ‘the market leader in creating and delivering innovative, environmentally-responsible, scientifically validated and verified, performance-driven, eco-benign® technologies and microbial and antimicrobial products and solutions. It’s also wonderful to work with so many great people to achieve this vision.
What’s one thing that drives you in your work?
Technical excellence is what really drives me, especially as it is a core value for Genesis. That’s why our laboratories and research and development facilities are staffed with the most highly qualified chemists, microbiologists, fermentation specialists and engineers in the industry. That’s the case in both our US and Europe labs.
What does your typical day as VP of Technical Services include?
A usual day for me includes providing technical support for our sales team and customers, mentoring and managing laboratory staff, then meeting with managers to drive policy and strategy for the company.
What’s the most challenging part of this industry?
Explaining to customers that there is science behind our products, especially as all our products are backed up by verifiable scientific data that isn’t always easy to decipher. Thankfully we have a team of experts to help explain the information and what it means to our customers.
What’s your personal philosophy, if you have one?
Treat everybody fairly and respectfully. Karma is real and it works.
What would you say is your / Genesis’ greatest achievement so far?
I take great pride in formulating the best products in our industry.
What’s next for you at Genesis?
The sky is the limit for me and the company!
It takes a hardworking team to make our vision become a reality. Read a few more of our Staff Profiles:
To find out more about the work of Mauricio and Genesis Biosciences, take our tour.
If you liked this article, read a few more recent ones below:
- Important update about continued improvements to our facility
- Probiotic cleaners VS chemical cleaners: which is best? [infographic]
- Why eco-benign® products will revolutionise the facilities management industry
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